Issues after updating the app

[izzyiza]

Hello,

I just updated the app on my iPad. I was able to get in the game afterwars, collect items, and then complete stage 2 of the blue bridge. Then I got a pop up where the text was gibberish (you know that kind of Latin text that we see sometimes in previews of features, etc. As an example?). I closed the message and then noticed that a few of the games' icons were gone like the one to access the tasks to complete, or access buildings to buy, etc. I force closed the app and restarted it, it sticks to 29% charging but never opens up. I restarted my iPad, nothing.

I can access the game on my iPhone where I did not update the game and it registered the actions I made before the app acted weird on my iPad.

Anyone else having issues?

[[S8] Walt]

Sorry about this! We are currently looking into the text issue. Can you try reinstalling the game on your iPad? If that doesn't help, please visit support.storm8.com and submit a request. Once you receive a ticket number, send me a PM.

[izzyiza]

Sorry about this! We are currently looking into the text issue. Can you try reinstalling the game on your iPad? If that doesn't help, please visit support.storm8.com and submit a request. Once you receive a ticket number, send me a PM.

Thanks for the quick reply. I'll try to reinstall now.

[jptheripper]

Same here sticking at 29%

[Rynetory2]

Same here sticking at 29%

I was stuck at 29% for a bit. I deleted the game and reinstalled it and it worked fine. You may like to try that.

[izzyiza]

And now my iPhone app is acting up. It's having the same issue that others reported here a while back when they would deliver the last order to level up a shop to 5 stars and the app would crash. When I open it, the shop is back to 4 1/2 stars and I have a new final order to complete. I have yet to update my iPhone app.

[mumsukis]

Same problem using Acer tablet lost parts for building bridge and a hammer very upset

[Rynetory2]

Same problem using Acer tablet lost parts for building bridge and a hammer very upset

Can you try reinstalling and see if it helps? You may like to take a look and try the suggestions in https://forums.storm8.com/showthread....=1#post1300764 if you're still having issues after reinstallation.

[monstertop]

Is this after the 1.2.4 update? Wondering if I should hold before updating.

[Rynetory2]

Is this after the 1.2.4 update? Wondering if I should hold before updating.

My game is fine after updating.