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Thread: Missing Crafts

  1. #1
    Executive Chef
    Join Date
    Apr 2013
    Posts
    1,188

    Missing Crafts

    What happened to all my coffee? I had a whole bunch of coffee made up and when I checked my game this morning it's all gone. My Boardwalk is asking for coffee and robo baristas and now all my coffee is gone. Why did this happen?
    Main id: squinn1981

  2. #2
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by cquinn32 View Post
    What happened to all my coffee? I had a whole bunch of coffee made up and when I checked my game this morning it's all gone. My Boardwalk is asking for coffee and robo baristas and now all my coffee is gone. Why did this happen?
    Oh no, I'm very sorry this happened to you. I need your help with more info if you can. Did you make those coffee one shot (load all slots at one go) or did you make them in separate batches (reload slots over span of several hours)? If you had made them at one go, do you think it's possible your game had a sync issue? If it's a sync issue, please try the suggestions under Sync issue section in Post 2 of current thread.

    If it isn't a sync issue or if you're unsure, I'm going to ask you to send an email to support@storm8.com so an agent can check your game. I have added your issue to my report. Once again, I'm sorry about your loss of coffee.

  3. #3
    Executive Chef
    Join Date
    Apr 2013
    Posts
    1,188
    Quote Originally Posted by rynetory2 View Post
    Oh no, I'm very sorry this happened to you. I need your help with more info if you can. Did you make those coffee one shot (load all slots at one go) or did you make them in separate batches (reload slots over span of several hours)? If you had made them at one go, do you think it's possible your game had a sync issue? If it's a sync issue, please try the suggestions under Sync issue section in Post 2 of current thread.

    If it isn't a sync issue or if you're unsure, I'm going to ask you to send an email to support@storm8.com so an agent can check your game. I have added your issue to my report. Once again, I'm sorry about your loss of coffee.
    I have four available slots for that factory and I just constantly make coffee over and over, so I almost always have all four slots filled with coffee. I just let them sit there above the factory until needed. I usually would sell them in the market but the past week or so I haven't been selling any so maybe I had an overload of them just sitting there idk.
    Main id: squinn1981

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
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    51,961
    Quote Originally Posted by cquinn32 View Post
    I have four available slots for that factory and I just constantly make coffee over and over, so I almost always have all four slots filled with coffee. I just let them sit there above the factory until needed. I usually would sell them in the market but the past week or so I haven't been selling any so maybe I had an overload of them just sitting there idk.
    Thanks for the additional information. I will add this to rynetory's report.
    This is very helpful!
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  5. #5
    Farm Supplier
    Join Date
    Aug 2013
    Posts
    62

    Unhappy Missing sugar and coffee

    All of our sugar and coffee has disappeared? What to do we had quite a supply

  6. #6
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by Mercy1st View Post
    All of our sugar and coffee has disappeared? What to do we had quite a supply
    Do you think it's a syn issue? Need your help with more info for investigation. Also send an email to Support for further assistance.

    Edit to add: which version are you using?

    Quote Originally Posted by rynetory2 View Post
    Oh no, I'm very sorry this happened to you. I need your help with more info if you can. Did you make those coffee one shot (load all slots at one go) or did you make them in separate batches (reload slots over span of several hours)? If you had made them at one go, do you think it's possible your game had a sync issue? If it's a sync issue, please try the suggestions under Sync issue section in Post 2 of current bug and issues thread.

    If it isn't a sync issue or if you're unsure, I'm going to ask you to send an email to support@storm8.com so an agent can check your game. I have added your issue to my report. Once again, I'm sorry about your loss of coffee.
    Last edited by Rynetory2; 08-24-16 at 07:03 PM.

  7. #7
    I also had an issue with missing crafts a few days ago. I was making the sneakers for my boardwalk order. I had two pairs in storage and when it finished the third pair I clicked on the boardwalk to collect them, but they were no longer at the factory. I thought it would say I needed to make another pair, but the icon at the factories for boardwalk items wasn't there. A few hours later, when I went into my storage, it said I had three pairs of sneakers so I went to the boardwalk and delivered them for my order. I don't know what happened to them, but they did show up eventually.

  8. #8
    Rhino Keeper
    Join Date
    Apr 2013
    Location
    Atlanta, GA
    Posts
    224

    Items missing from Casualwear Factory

    I had a stockpile of 57 t shirts, 12 jeans, and 10 sneakers in my casualwear factory que. I got up this morning, and everything is missing. All other factories are fine. Help
    Last edited by judyvines; 11-07-16 at 10:14 AM.

  9. #9
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Sorry to hear that! Please submit a ticket by filling out this form. One of our agents will be able to assist you.

  10. #10
    Rhino Keeper
    Join Date
    Apr 2013
    Location
    Atlanta, GA
    Posts
    224
    Quote Originally Posted by SparklyOctopus View Post
    Sorry to hear that! Please submit a ticket by filling out this form. One of our agents will be able to assist you.
    Thanks, Sparkly. I put in a ticket and got a generic response. I will be waiting impatiently for my items to be returned. They were in the que, waiting to be collected when I needed to use them.

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