If truly working at this issue with very high priority, any report could be posted in here what the team have done weekly at least, not yearly.
But there is no live report nor reasonable response to...
By the way, does sending ticket to S8 Support (which admins and mods says to do) work for solve the problem?
If so, how they give a fix for ticket sender?
If they able to recover accounts which...
since this game is released over 10 years ago, it is highly doubt the team which can fix the game still exists. i think that the remained team which maintains this game for now is only doing, and...